Remove entire filter tray as shown in picture, then push out top funnel by pushing its end
* Be careful of water spills and top funnel and filter fallling apart.
Maintenance - Pure Crystal Water Fountain
How to maintain your Pure Crystal
How to maintain your Pure Crystal > Pure Crystal Cage for Puppy and Kittens / Pure Crystal Cage PRO for Puppy and Kittens
Pure Crystal Cage for Puppy and Kittens / Pure Crystal Cage PRO for Puppy and Kittens
* Pictures used show Pure Crystal Cage for Puppy model
How to maintain
| Remove top funnel |
| Remove filter media |
| Remove filter tray |
If top funnel is difficult to remove
| Remove cord with pump from base tank |
* Pure Crystal PRO doesn't include the protection cord cover.
* Pure Crystal PRO doesn't include the protection cord cover.
| Rinse and clean |
Rinse top funnel, filter tray, base tank and cord cover with water. If you cannot clean off thoroughly, cleanse with mild detergent using sponge.
* Do not use cleansers. Rinse thoroughly.
How to maintain filter

Rinse filter surface with running water. Make sure not to use detergent.
* Replace filter media approximately once a month or when the filter is contaminated with left over food and hair.
* Replace filter media approximately once a month or when the filter is contaminated with left over food and hair.
How to maintain pump
| Remove pump from base tank |
| Remove outlet pipe |
* Rinse outlet pipe and brush thoroughly with water.
* Rinse outlet pipe and brush thoroughly with water.
| Remove pump cover |
| Remove impeller cover |
How to remove pump cover
Remove pump cover by holding pump as illustration and add pressure in the direction of arrows.
Pump structure
| Remove impeller |
Rinse top funnel, filter tray, base tan, cord cover with water. If cannot clean off thoroughly, cleanse with mild detergent.
* Do not use cleansers. Rinse thoroughly.
* Do not use cleansers. Rinse thoroughly.
Rinse top funnel, filter tray, base tan, cord cover with water. If cannot clean off thoroughly, cleanse with mild detergent.
* Do not use cleansers. Rinse thoroughly.
* Do not use cleansers. Rinse thoroughly.
| Rinse impeller |

Rinse impeller and clean inside of pump with cotton swab.
Impeller not clean |
Residue impeller caught |
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*Impeller will not function properly if impeller is contaminated with hair and left over food. |
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If impeller cannot revolve, it will become locked and stop the water flow. Be sure to maintain the impeller once a month.
* The impeller magnet will become weak after long usage which will diminsh the pump power.
We recommend the pump to be replaced once a year.
* Kindly contact your nearest store for replacement pump which is sold separately.
* The impeller magnet will become weak after long usage which will diminsh the pump power.
We recommend the pump to be replaced once a year.
* Kindly contact your nearest store for replacement pump which is sold separately.
After maintenance is finished,
reverse procedure to re-set the unit.
reverse procedure to re-set the unit.
| Attention | ||||
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| If the AC adaptor or pump cord is difficult to put through the protection tube due to its curve, please straighten the tube as below illustration. | ||||
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Warm the protection tube by soaking in luke warm water (30~40℃)and straighten the tube. |
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